The hotel was lovely, the room was very clean and smelled lovely. We used the spa which was lovely, except the locker ate my £1 coin so I just had to leave my belongings in the locker. We had a few drinks in the bar which was lovely and it was a nice added extra having the piano player. Perfect location. Would absolutely recommend! :-)
Bethany
February 2024
Breakfast had a wide range of buffet options which were regularly topped up.. staff helpful and attentive. Lounge facility on 6th floor a useful bonus
David
March 2025
The hotel is modern and in a fantastic location, very near to the station and a short walk into the city centre and quayside. The room had everything I needed. I booked a standard room but was allocated an accessible room with a roll in shower / wet room upon check in as the hotel was very busy. Whilst I would have preferred a room with a proper shower, it was great to see that the hotel has accessible accommodation for wheelchair users. The spa area is nice but was very busy, and there were young children playing in the pool and splashing around (it was Saturday afternoon)… not quite the relaxing experience I had hoped for!
Daley
April 2025
Location of hotel was brilliant. Great value for money and offered everything we needed. Breakfast and staff were great.
Sean
April 2025
Swimming pool, 2 pool but 11-12 person allowed so need to waiting, yes but morning time no one is there so enjoying pool morning time is good. Nice view from 6th floor and near to metro station but off to markets but still manageable. If travelling from train then Newcastle central station is only 6 mins away to walk.
Mitali
February 2025
Overall everything was great, room was very clean and beds were extremely comfortable, it met all our expectations. Spa staff were very helpful in finding a space for us to use the swimming pool. restaurant staff were also very friendly
Andres
March 2025
Location was excellent, handy for the station and a short walk to all city centre bars & restaurants. Safe & secure carpark right next door. The buffet breakfast was excellent, one of the best I’ve had at a hotel recently. Great selection of fresh fruits & continental style breakfast items plus all the expected cooked items. Also offered a gluten free range. We stayed in a Queen Room with rainfall shower, it was exceptionally clean and comfortable.
Vicki
February 2025
Excellent location for the train station and the Multi-storey car park, felt safe going to and from the car at night as the car park is adjacent to the hotel and well lit. The staff I spoke to were all nice especially the man at breakfast who got me a spoon for my hot chocolate, couldn’t have been more helpful, you need a spoon with a hot chocolate as they need extra stirring.
Anna
June 2024
Location ideal for city centre, room clean & comfy, breakfast good, like spa facilities
John
December 2024
Hotel was lovely. Only a minor few issues. Paid extra to stay in king suite. Quite a few hairs in the shower and clump and hair under the sink. And going for a drink in the bar after event, I was third or fourth in queue. Might as well been invisible. Everyone else was served and gone before I was even spoken to. Breakfast in the club lounge could have done with some beans. No ketchup. Only boiled eggs but decent. Room was fantastic. Staff that we interacted with were great. Would definitely stay again. The issues were minor and didn’t effect the stay
Matthew
March 2025
Reservations:
+1 (888) 385-8465